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Submit a Support Request




cPanel’s interface includes an area for requesting support from your web host via email. This function may or may not be active per your web host’s configuration and terms. It is important to know how your web host aims to handle support requests as it will vary from web host to web host.

 

  • Submit a Support Request
  • Change Contact Email

Submit a Support Request

To submit a support request using the cPanel interface:

  1. Enter the From address, Subject, and Body of the message.
  2. Click Send.

 

Change Contact Email

To change the email address at which your web host can contact you, click Change Default.

To change your contact information using the cPanel interface:

  1. Enter the preferred address.
    • If you wish, enter a secondary email address at which you can receive notifications related to your account.
  2. Click the checkboxes if you want to be notified when your account is approaching your disk quota, bandwidth limit, or email account quotas.
  3. Click Save.


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